Do you ship to my country?

Yes. We proudly ship worldwide! 🌎 Better yet, our tracked shipping is always 100% free of charge, with no minimum purchase! ✅

We’ve shipped to over 200+ countries and we love adding more to the list! 
How long does shipping take? When will I receive my order?

It all depends on your country! Find your region and estimated delivery time as below.

🇺🇸United States.............10-25 Business days

🇨🇦Canada......................10-20 Business days

🇬🇧United Kingdom.........10-30 Business days

🇦🇺Australia.....................10-30 Business days

🇳🇿New Zealand..............10-30 Business days

Delivery to other countries may take 15 - 30 Business Days.

Tracking numbers are sent by email in 2-5 days after you place your order.

We strive to ship all items on-time, however, in rare cases, it can take longer. Any orders not received within 8 weeks automatically qualify for full-refund or reship. 🌟
My order has been dispatched, can I track it?

Once your order has been shipped, you’ll receive the tracking information via email. If you haven’t received tracking info within 5 days, please contact us.

Have your tracking number on hand? You can track your shipping status in www.17track.net 

Note, it can take up to 7 days for shipping activity to update.
Do you offer a guarantee? Can I return my items?

Of course. We offer an extended 30 days guarantee! 

If you aren’t 100% satisfied with your items, or received faulty goods, simply email our customer support team at support@homelivingmall.com. Please include the email address associated with the order and describe the issue, including photos if possible. We always aim to respond in 3 days or less!
Can I change or cancel my order?

Sure! You can cancel, or change your order within 3 hours of confirmation. Please contact us with your name and order number at: support@homelivingmall.com

3 hours after you place your order, we won’t be able to make any changes or cancel it.
What methods of payment do you accept?

We accept ALL major credit cards, PayPal, and Apple Pay.

All payments are securely processed with 128-bit encryption - nice! 💳
Do I need to pay import duties?

No, you do not.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our Customer Service team will get back to you as soon as possible. Be sure to include your order number (if you have one).

Please email us at support@homelivingmall.com